Privacy Policy

Privacy Policy

We are committed to protecting and maintaining privacy, accuracy and security of Personal Information in accordance with the Australian Privacy Principles and the Privacy Act, as well as other applicable laws and codes.

This Privacy Policy sets out Our policy relating to the collection, use and disclosure of Your Personal Information including in relation to Your access to and use of Our Site. By accessing and using Our Site, You consent to be bound by this Privacy Policy.

1. Definitions
   • In this Privacy Policy, capitalised terms have the following definitions:
   • Australian Privacy Principles is as defined in the Privacy Act;
   • Personal Information is as defined in section 2.1 of this Privacy Policy;
   • Privacy Act means Privacy Act 1988 (Cth);
   • Privacy Policy refers to this privacy policy;
   • Products means products published by Us on this Site;
   • Site means Our website at www.meridianpatisserie.com.au;
   • Terms and Conditions means any terms and conditions applicable to You for the purchase of any Products or for the use of the Site;
   • We, Us, Our means Rienda Pty Ltd ACN 636 060 949 and any ‘associated entities’ as defined by section 50AAA of the Corporations Act 2001 (Cth) (as the context requires); and
   • You, Yourself, Your means any person, business, company, firm or organisation who accesses the Site.

2. What is Personal Information?
   • ‘Personal Information’ referred to in this Privacy Policy consists of any information or opinion that identifies You or that will enable Your identity to be reasonably ascertained. Personal Information can include Your name and contact details such as Your residential or postal address, email address, date of birth or Your telephone number.
   • Information which cannot be reasonably linked to Your identity (e.g. IP address, browser information, favourite websites, the number of users of a website, or Global Positioning System location data) does not constitute Personal Information and is not regulated by the Privacy Act.
3. What Personal Information do We collect?
   • We may collect information about You when You visit Our Site and/or purchase Our Products. We actively collect certain information you voluntarily provide to us, such as when you create an account and profile, send us an email or post information or other content to our Site.
   • We may collect and retain the following information:
     • Your name, age, email address, mailing address, phone number, mobile phone number and credit card information;
     • Your financial information, such as Your bank account or credit card details (as required);
     • if you create an account on the Site, Your user ID and passwords; and
     • any other Personal Information You provide to Us for the purchase of Products or through the use of the Site.
     • When visiting the Site or purchasing the Products through mobile application or online, We may also collect and store the following details:
       • content that you have viewed;
       • IP address from which You access the Site or purchase the Products;
       • the date and time You access the Site or purchase the Products;
       • any third-party website from which You linked to the Site;
       • statistics on page views, traffic to-and-from the Site; and
       • other transactional information about Your access to the Site or the purchase of the Products.

4. Use of Cookies
   • In visiting the Site or purchasing the Products, We may also utilise “cookies” to enable Us to monitor traffic patterns and to serve You more efficiently. A cookie does not identify You personally, but it does identify Your computer. You can set Your internet browser to notify You when You receive a cookie and this will provide You with an opportunity to either accept or reject it in each instance.

5. How do We use Personal Information?
   • In addition to using Your Personal Information to enable us to complete any transactions as contemplated by Your purchase of the Products, this information may be used:
     • to respond to Your requests and contact You when necessary;
     • to provide You with news, information and material in relation to Our Products or direct marketing and promotional content of Us, Our partners and affiliates;
     • to monitor who is accessing Our Site or purchasing Our Products;
     • to profile the type of people using Our Site or purchasing Our Products;
     • to improve Our Site or Products; and
     • as otherwise permitted by law.

6. To whom do We disclose Personal Information?
   • We may provide Your Personal Information to:
     • parties to whom You authorise us to disclose Your Personal Information;
     • Our partners, affiliates, contractors and consultants, assisting Us in the sale of the Products to You;
     • government and regulatory authorities, as required or authorised by law; or
     • other third parties as permitted by law.

7. Can I opt-out of providing Personal Information?
   • If You do not wish to have Your Personal Information used or disclosed in a manner described in this Privacy Policy, You can contact us. However, You may not be able to access, or use, all or part of Our Site or purchase the Products.
   • In addition, We may still use or disclose that information if:
     • We subsequently notify You of the intended disclosure and You do not object to that use or disclosure;
     • We believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions;
     • to enforce Our Terms and Conditions;
     • to protect Our rights;
     • to protect the safety of members of the public and users of Our Site; or
     • We are required by law to disclose the information.

8. Can I opt-out of promotional and marketing content?
   • You may elect to opt-out of receiving direct marketing and promotional communications by contacting us by email at the contact details below, or by any other simple means to opt-out We provide You.

9. Data Security
   • We will take reasonable steps to protect all Personal Information which we hold from misuse, loss and from unauthorised access, modification or disclosure.
   • You should be aware when using Our Site or purchasing Our Products through a mobile application or online that no data transmission over the internet can be guaranteed as completely secure. We do not warrant the security of any information You transmit to us over the internet, and You do so at Your own risk.
10. How can You access and correct Your Personal Information?
    • We encourage You to update Us regularly with Your Personal Information to ensure We hold information about You that is up-to-date, accurate and complete. You may make a request for access to or correction of any Personal Information we hold about You. We may request You to verify Your identity before processing Your request.
    • In some circumstances where We correct a record, We may still require retention of the original record.
    • In some circumstances, We may refuse to provide You with access to or correct Your Personal Information including, but not limited to, where:
      • giving access would have an unreasonable impact on the privacy of others;
      • the information relates to existing or anticipated legal proceedings, and the information would not be discoverable in those proceedings;
      • giving access would be unlawful;
      • denying access is otherwise required or authorised by law; or
      • the request for access is frivolous or vexatious.
    • If We refuse to provide You with access to or correct Your Personal Information, We will provide You with an explanation in writing.
11. Links to other websites
    • Our Site may contain links to other internet websites. We encourage Our partners and other third parties to implement policies and practices that respect Your privacy. We are not, however, responsible for other websites’ privacy practises or website content and are not liable for any damages incurred by you in connection with the use of third party websites.

12. Contact Us
    • If You have any questions about this Privacy Policy, You wish to access or correct or make an inquiry regarding any Personal Information relating to You which may be in Our possession, You have a query regarding Our privacy practices, You have a complaint in relation to a breach of the Australian Privacy Principles, or to request a printed copy of this Privacy Policy, please contact the Our privacy officer at postal address: 800 Port Road, Woodville South SA 5011, or email [email protected]
    • Any complaint should be made first in writing to Us. We will then respond to Your complaint in writing. We may require You to provide further information about Your complaint to duly assess Your complaint. If We are unable to resolve Your complaint to Your satisfaction, a complaint may also be made to the Office of the Australian Information Commissioner.
13. Changes to this Privacy Policy
    • We reserve the right to change these Terms of Use at any time without liability or notification to You and ask that you review this Privacy Policy from time to time to ensure that you are familiar with the most current version of it. If you do not agree to this Privacy Policy, do not use this Site. 

14. Governing law
    • You agree that this Privacy Policy and the Terms and Conditions are construed in accordance with the laws in force in the State of South Australia.
    • You irrevocably submit and accept the exclusive jurisdiction of any of the Courts of the State of South Australia or the Commonwealth of Australia and any courts of appeal from these courts.